Run several brands from one question

If your business runs more than one Recurly site, ask across all of them at once, find a customer wherever they have an account, and compare brands without stitching exports together.

Plenty of subscription businesses run more than one brand, each on its own Recurly site. Day to day that means separate logins, separate exports, and a spreadsheet to put them back together whenever someone asks "how are we doing overall?"

Ask once, across every brand

Connect each Recurly site to Retrixus with its own short name. Then:

"How many trial signups did each brand get today, and which affiliates sent them?"

One question covers every site you have connected, or you narrow it: "…just on Harbor." Answers say which site each number came from.

Find a customer wherever they are

"Find sam@example.com on every brand and show me their last three charges."

Customers sign up to more than one of your brands more often than you would think. One search finds every account, with its plan, status and recent charges, so a support conversation starts with the whole picture.

Compare brands without the spreadsheet

"Compare decline rates on renewals across all brands for the last seven days."

"Which brand had the most refunds this week, and what were the top reasons?"

Because Retrixus reads each site live, these include this morning, not just what the last export had.

Fix things on the right brand

Every change names the site it applies to, and each site has its own access setting. Keep a brand read-only while you get comfortable, and switch on refunds and cancels where you are ready.

What you need

• Team covers up to 3 Recurly sites and 10 people. Business covers up to 10 sites and 50 people. Enterprise has no limits.